Returns & Exchanges

Please choose carefully as we are unable to cancel or make any changes to your order once it has been placed.

For any issues with your order please contact support@ilabb.com.

Sales: Please choose carefully as we are unable to accept returns or exchanges on items purchased during any of our sales.

Returns or exchanges are honoured up to 14 days from purchase.

Returns and exchanges can be made through our Returns Center. This can be accessed by scrolling to the bottom of this page and clicking 'returns' under the Customer Service section, or by clicking here.

Enter the email address and order number associated with your purchase and follow the returns process. If you have any issues with this process please contact support@ilabb.com

All item(s) must be unworn, contain the original tags and be returned in original condition. Underwear and socks cannot be exchanged or returned.

All sale items are final sale.

COVID-19: Please allow for extra processing time for your return or exchange. 

Once your order has been shipped you will receive a shipping confirmation email with a tracking number. If you have any issues please contact support@ilabb.com.

For any other questions please don't hesitate to reach out to our support team - support@ilabb.com.